Account Director - London, United Kingdom - Ingenio Global

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    Job Description

    Position: Account Director

    Role: Hybrid - London, UK (2 days per week in office)

    Salary: Up to £100k basic, double OTE & bens (depending on quota)

    Reporting to – Sales Director

    Timescales - Starting interviewing next week - three stage, 2-3 week interview process

    Ingenio are delighted to be working with the fastest growing Customer Experience (CX) business in the UK.

    Due to an increase in customer wins, our client is looking to hire an Account Director who will manage 8-10 strategic accounts who are in the FS, Insurance, Retail & Utilities verticals. These accounts, all well known B2C brands, can have ARR contracts of up to £1m in software & services.

    This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & Customer Engagement space for the following reasons:

    1. The proposition is unique within the UK - you have access to Gartner MQ vendors while also being able to sell a very high margin internally developed CX platform
    2. Our client is agile & flexible allowing deals to happen quickly
    3. Your access to internal resources (presales, architecture, consulting, service delivery & project) is unrivalled
    4. Churn rate for customers is almost zero - these guys do not lose clients

    Mandatory requirements:

    1. Needs to be a pure new business/acquisition individual
    2. Needs to have really strong CC/CcaaS/CX & associated services experience (Genesys, Amazon, Five9 etc)
    3. Needs to have the capability & track record to deliver £800k GP quota

    If this is you, I'd love to speak with you. Click apply today or contact Mia Cobarrubias for more details.