Complaint Handler - Glasgow, Scotland

We have the perfect role for you to grow your skills and enjoy excellent employee benefits in one of the world's largest insurance companies. As part of our European Complaints Team based in Glasgow City Centre office, you'll play a key role ensuring complaints are assessed and r ...

++Are you fluent in German and passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you Join one of the world's largest insurance companies, where you'll have the chance to grow your skill ...

We are currently seeking a German-speaking Complaints Handler to join our Customer Experience team.In this role you will manage and resolve customer complaints from German-speaking markets ensuring all cases are handled fairly efficiently and in line with regulatory company stand ...

+We are currently seeking a German-speaking Complaints Handler to join our Customer Experience team. · +Handle and resolve customer complaints in German and English , via phone, email, and written correspondence. · Investigate complaints thoroughly, gathering all relevant inform ...

We are looking for an experienced complaint handler with deep knowledge of Defined Benefit (DB) pensions to join our PRT Client Services team as a Senior Complaint Handler. The role is hands-on and highly specialised, requiring the ability to investigate and resolve complex compl ...

We are seeking an experienced Senior Complaint Handler to join our PRT Client Services team. · We thrive on solving complex problems, delivering fair customer outcomes, and acting as a subject‑matter expert. · This hands‑on and highly specialised role will own and manage all Defi ...

Pertemps are currently working for a global client based in Glasgow City Centre who have a new role for candidates who are fluent in German and English. · ...

We are looking for detail-oriented and compassionate individuals to join our Complaints team and help us deliver fair, timely, and customer-focused outcomes. As a Complaint Handler you will investigate and resolve regulated complaints across a range of financial products and serv ...

We're looking for detail-oriented, compassionate individuals to join our Complaints team and help us deliver fair, timely, and customer-focused outcomes. · As a Complaint Handler, you'll investigate and resolve regulated complaints across a range of financial products and service ...

Investigate and resolve customer complaints using strong resolution and negotiation skills. · Researching and resolving complaint cases through analysis of all facts and related documentation. · Partner with internal and external partners to source information. · ...

Your primary role will be to investigate, accurately review and resolve customer complaints using your strong resolution and negotiation skills. · ...

Manage complaints in a regulated environment with excellent employee benefits. · Own complaint management across various lines of business and countries. · Oversee team performance to achieve customer outcomes. · ...

Do you have Team leader/manager experience gained within a regulated Complaints environment. Do you enjoy managing people and supporting them to be the best they can be. · ...

Do you have Team leader/manager experience gained within a regulated Complaints environment. Do you enjoy managing people and supporting them to be the best they can be? · This role takes ownership of the management of complaints, investigation and resolution across various lines ...

We are evolving across every facet of our business, putting customers at the heart of everything we do. Join us to be recognised for your skills, build upon them, and empowered to do your absolute best. · ...

Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. · ...

Ensure customers are treated fairly and their concerns are addressed efficiently. · Proactively handle complaints, meeting all complaint-related deadlines and keeping customers informed. · ...

We are evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. · ...

Do you have Team leader/manager experience gained within a regulated Complaints environment. Do you enjoy managing people and supporting them to be the best they can be. · ...

We're recruiting on behalf of our client for a Property Claims Handler to join their Glasgow-based team. · Assess and manage non-complex property claims accurately · Determine policy liability, calculate reserves, and settle claims within set authority · ...