Complaints Manager - Glasgow

We're looking for a Complaints Manager to join our PRT Client Services team. This role is all about delivering fair outcomes for customers while driving continuous improvement in our processes. ...

+We're looking for a Complaints Manager to join our PRT Client Services team. This role is all about delivering fair outcomes for customers while driving continuous improvement in our processes. · Managing Defined Benefit pension complaints and ensuring fair, compliant outcomes · ...

Do you have Team leader/manager experience gained within a regulated Complaints environment. Do you enjoy managing people and supporting them to be the best they can be. · ...

Do you have Team leader/manager experience gained within a regulated Complaints environment. Do you enjoy managing people and supporting them to be the best they can be? · This role takes ownership of the management of complaints, investigation and resolution across various lines ...

Do you have Team leader/manager experience gained within a regulated Complaints environment. Do you enjoy managing people and supporting them to be the best they can be. · ...

Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. · ...

+We are currently seeking a German-speaking Complaints Handler to join our Customer Experience team. · +Handle and resolve customer complaints in German and English , via phone, email, and written correspondence. · Investigate complaints thoroughly, gathering all relevant inform ...

Description · Are you fluent in German and passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you · Join one of the world's largest insurance companies, where you'll have the chance to g ...

We are currently seeking a German-speaking Complaints Handler to join our Customer Experience team.In this role you will manage and resolve customer complaints from German-speaking markets ensuring all cases are handled fairly efficiently and in line with regulatory company stand ...

We have the perfect role for you to grow your skills and enjoy excellent employee benefits in one of the world's largest insurance companies. As part of our European Complaints Team based in Glasgow City Centre office, you'll play a key role ensuring complaints are assessed and r ...

We are looking for an experienced Customer Services Advisor. · Dealing with complaints and enquiries from customers and third parties · Liaising with branches to ensure swift resolution to complaints · ...

We are seeking an experienced Senior Complaint Handler to join our PRT Client Services team. · We thrive on solving complex problems, delivering fair customer outcomes, and acting as a subject‑matter expert. · This hands‑on and highly specialised role will own and manage all Defi ...

We are looking for a dedicated Customer Services Executive to join our team and help us maintain our high standards of service excellence. · Previous experience in a customer service role ideally within healthcare retail or regulated environments. · Strong background in complaint ...

The Helpdesk Manager will require collaborative working within UKSV and across the vetting enterprise. They will be responsible for assisting customers with their queries over different channels. · ...

We are looking for a German speaking Complaint Handler to join our European Complaints Team. · This role is based in our Glasgow City Centre office. · You'll have the chance to grow your skills and enjoy excellent employee benefits in this diverse and inclusive workplace. ...

We are looking for an experienced complaint handler with deep knowledge of Defined Benefit (DB) pensions. You will own and manage all Defined Benefit pension complaints, achieving fair customer outcomes while identifying opportunities to continually improve service. · Leading the ...

Pertemps are currently working for a global client based in Glasgow City Centre who have a new role for candidates who are fluent in German and English. · ...

We are looking for a Customer Resolution Specialist to join our OneCare team at OVO Energy. · ...

We are evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. · ...

We are looking for an experienced Customer Services Advisor to join our team at our Head Office in Hillington, · Glasgow.This role involves dealing with complaints and enquiries from customers and third parties and liaising with branches to ensure swift resolution to · complaints ...