Sportcoach - Newcastle upon Tyne, United Kingdom - DXC Technology Inc.

Description

Community
Care
We are looking for colleagues to join our Training Team.

The role involves supporting the Account in all aspects of Training, Personal Development, Learning Support, Learning Research and the creation and development of training material.

Deliver training to all areas of the business from New Hire entrants up to Management level.

Maintain and update the training tracking system ensuring it is used to its full potential to the benefit of the business (currently using Moodle).

Maintain and update PLSC specific training modules and material, ensuring that the content of the Induction/ New Hire Program and all other training modules is relevant and accurate in line with business process changes and client requirements.

Design and deliver new and revised product and application specific training in relation to Business needs, Operational and Procedural changes and Annual Legislation Refreshers.

Support areas of Training and Development by contributing ideas and suggestions for ongoing improvement in line with business goals.

Create and distribute Training Communications to staff on changes and new practices using Moodle functionality.
Update New Hire and existing staff training records in line with Quality Compliance.
Evaluate training sessions and discuss areas for continuous self-improvement with the Management Team.
Experience in a training role for a minimum of 2 years.
Worked in a Contact Centre or Large multi–Department Business.
Willingness to keep abreast of new training techniques.
The ability to use data and feedback and turn into actions for continuous development of training.

Present information to the Senior Leadership team on a regular basis to inform on training progress, including Induction and ongoing training.

Proficient in MS Office (esp. e-learning software is a must.
The role will be permanently office based.
It's more challenging at the moment, but we're making use of tools such as Microsoft Teams and Workplace to stay connected and get involved
The working hours of the PLSC are between 8am and 8pm, Monday to Sunday – however you will work shifts within Mon-Fri 8am-6pm (8-4, 9-5 or Business need may dictate that you be flexible in relation to start times/shifts dependent on the training being delivered.
Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme plus lots more.


DXC Technology (NYSE:
DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.

DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

DXC Technology (NYSE:
DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.