Case Manager - United Kingdom - Boston Medical Center

Description

Pediatric Complex Care Manager, Special Kids Special Care (Boston, South Shore, Metro West Areas) page is loaded Pediatric Complex Care Manager, Special Kids Special Care (Boston, South Shore, Metro West Areas)

Apply locations Remote time type Full time posted on Posted Yesterday job requisition id 34278 This position will act as the key medical care manager for pediatric patients with medical and psychosocial complexity.

The Complex Care Manager works with relevant stakeholders to engage patients in care management with a focus on patient experience and improving health.

This role will be part of an interdisciplinary team serving culturally diverse families with chronic illnesses, special needs, and a variety of neurodevelopmental and related diagnoses.

This position will act as the key medical care manager for pediatric patients with medical and psychosocial complexity.

The Complex Care Manager works with relevant stakeholders to engage patients in care management with a focus on patient experience and improving health.

This role will be part of an interdisciplinary team serving culturally diverse families with chronic illnesses, special needs, and a variety of neurodevelopmental and related diagnoses.

The individual is responsible for outreach to families, meeting with families during clinic sessions, and making home visits in the community.

Using the information gathered from the family and the medical team, the care manager is responsible for developing and implementing an individualized, patient-centered care plan.

Implementation of the care plan may involve:

working with partnering organizations to ensure the child is receiving necessary services, assisting families in interactions with school system and community agencies, and acting as a liaison with the child's insurance plan.

A valid MA Driver's License and access to reliable transportation is required

A minimum of 3-5 years of pediatric clinical experience is required, with direct care experience in a pediatric outpatient, community or multidisciplinary setting preferred.

Home care or clinic
Ability to adapt to changes in healthcare delivery at local and systems level
Extensive knowledge of healthcare systems and community resources
St r ong o r g aniz at i on a l a nd tim e m anag em ent skill s
Digital literacy required
Fluency in a second language is a plus
Ability to execute core care management duties:

Collaboration with patient and care team to develop patient-centered care plan, with particular focus on chronic disease management, social determinants, transitions of care and advanced care planning.

Collaboration with program stakeholders and community partners.
Coordinates with health care providers to make sure needs are being met.
S/he will also work with partnering organizations to make sure that children have all needed medical services

The individual is responsible for working with patients to identify strengths and barriers and to develop an individualized, patient-centered care plan.

Has knowledge of common chronic medical conditions presented in the population served and is able to:

Meets regularly with team members and care management supervisor to triage program issues appropriately.
Actively participates in planning and growth of program with relevant stakeholders as needed

The individual will arrange for case conferences as needed, involving school, day care and early intervention services providers as appropriate.

Complies with established metrics for performance and adheres to documentation and work flow standards
Adheres to departmental/organizational policies and procedures.
Care Manager will work full-time from their home and visit patients in the community
Working at Boston Medical Center is more than a job.

It's a chance to make a difference as part of our mission to provide exceptional and equitable care to all.

As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond.

BMC's mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work.

A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer.

We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

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