Partnership Support Specialist - London, United Kingdom - Metro Bank PLC

Metro Bank PLC
Metro Bank PLC
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Team

Location Holborn Office


County Central London


Ref # 20638


Closing Date 01-Dec-2023


We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included.

We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.


What you will do:


  • As one of our Partnership Support Specialist in our pensions team, you will support or Partner Banking Managers and Directors who hold large client portfolios
  • Undertake onboarding of large intermediary firms and specialist account opening that has been tailored to meet the demands of our clients, making payments and providing an ongoing support with a personal touch
  • Provide a dedicated service to large Wealth Investment firms offering secured overdrafts against customers investment portfolios
  • Build rapport and strong working relationships with large firms
  • Assisting with large projects during the onboarding of firms, providing solutions and involved in building and creating new processes on T24 to meet client expectations
  • Work closely with Partnership colleagues to deliver our bespoke service, providing you with a deeper insight of specialist lending
  • Regularly interacting with colleagues in Lending Operations, MLRO, Credit Refers, Broker Mortgage Helpdesk, the Private Client Team, etc
And... we are a bank so risk is a part of everything we do.

We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.


What you will need:


  • Experience in opening a variety of customer accounts (e.g. Personal, Trust and Overdraft) compliantly, demonstrating a strong level of knowledge of our different account offerings and services
  • Excellent ability and confidence in building strong working relationships across departments
  • Good working knowledge of the various products and propositions offered by Metro Bank
  • Complex Accounts, Corporate Entities, our range of online banking services, account maintenance, etc
  • An ambition to learn as the majority of our services are bespoke
  • Excellent attention to detail
  • To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you

  • We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU An AMAZEING colleague to move into this FANtastic new role
  • We will make sure that you are wellrewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
  • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions)
  • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible
**Important Footnote
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