Customer Service Advisor - United Kingdom - Marks & Spencer Plc

Description

TEMPORARY CONTRACT - END DATE 29/06/2024

Sunday 06:00-14:00

As the face of the business, you will be the voice of our customers helping us to continually improve.

Serve our customers efficiently, both on the shop floor and at service points
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time
High levels of customer service
Takes accountability for planning and managing own workload efficiently
Good level of digital capability

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era.

Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.