Healthcare Assistant - Thetford, United Kingdom - NHS Blood and Transplant

    NHS Blood and Transplant
    NHS Blood and Transplant Thetford, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we dont work in hospitals. We collect blood from donors in Donor Centres and in our community.As a Healthcare Assistant Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. Youll play a vital role in saving and improving lives daily in an environment where every day is different.Well provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.

    Main duties of the job

    Your responsibilities will include:Welcoming donors at the start of their donor journey to ensure a positive experience throughout their visitCollecting safe blood component donations to ensure we provide a high-quality product for patients Taking part in training to learn how to insert a needle into a donors armUndertaking training to observe the donors well-being throughout the process, escalating any concerns and promoting donor retentionHandling blood products, needles, and a range of equipment on a daily basis Being part of a team that strives to continuously improve our donor serviceLearning to prepare equipment for use to ensure it is safe and fit for purposeDriving a tonne van and 15-seater minibus as and when required (training and assessment will be provided)Your working hours will be:On a shift basis but, but well let you know around 8 weeks in advance which days and hours youll be working. The normal hours for this role are 4 days per fortnight. You will predominantly be working late shifts which may finish at approx. 21:00.Weekend and bank holiday working will be required. You can expect to work some long hours, but you wont be working more than five days a week.

    About us

    At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.Three small words, one big difference - Caring, Expert and Quality.Together we'll save and improve more lives than ever

    Job description

    Job responsibilities

    Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

    Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

    Person Specification

    Qualifications

    Essential

  • Have a good standard of numeracy and literacy
  • Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate
  • Possess a valid driving licence allowing you to drive in the UK including category C1 & D1 on your driving licence. NOTE: If you dont have category C1 & D1 on your driving licence, training will be provided to enable you to achieve this
  • Experience

    Essential

  • Have experience of dealing with the public
  • Have experience of delivering a quality customer service
  • Be willing to learn new technology skills and undergo digital training