Part Time Van Sales Driver - Hayes, United Kingdom - Citygate Automotive

Citygate Automotive

Verified Company

Hayes, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

TPS Van Sales Driver

Role Profile

To deliver and collect parts eficiently - maximising accuracy and minimising damage. Develop

and maintain outstanding relationships with customers. Leverage these relationships to sell

additional products and meet van sales targets.

Key Responsibilities

Deliveries

Check orders to be delivered with the invoice deal with any anomalies and advise the

Warehouse team

Ensure all parts on the invoice are loaded eficiently and effectively onto the delivery van
Complete the van sales delivery logs & whiteboard fully and accurately
Gain authorised signatures and printed names from customers for all parts delivered
Ensure that receipts or payments are received for all parts delivered
Work with other TPS colleagues to facilitate the eficient delivery of parts
Drive in a safe and courteous manner within the law, at all times ensuring that the Driver

Behaviour guidelines are followed

Return cash credits to customers in line with current process found in the Operations Manual

Customer

Have a full understanding of the TPS Brand Values & USP to professionally represent the TPS

Brand

Provide the highest levels of customer service by providing a knowledgeable, courteous,

responsive and eficient van delivery service

Work with all departments to provide a consistent excellent customer service experience
As the face of TPS maintain a professional and smart appearance at all times (including your

delivery vehicle)

Always act in a courteous and professional manner
Report any customer complaints to the Sales Manager
Check that all parts delivered match with the customer invoice
Plan the most direct routes to meet customer requirements share these with the TPS team

taking into account the delivery reference and customer priority

Deliver and collect parts in an eficient and timely manner.

Sales

Achieve own sales targets through building excellent customer relationships
Keep up to date with current and future promotional campaigns and offers and share

marketing messages/promotions with customers on delivery route

Feedback to the Sales Manager any potential sales information gathered on the delivery runs

(e.g. opening of new a Bodyshop, garage etc.)

Seek additional sales opportunities and work with TPS sales colleagues to exploit them
Ensure all van sales are logged on the appropriate systems

Systems and Processes

Ensure compliance with business standards and processes, inancial, legal and ethical

guidelines

Handle all cash, cheque payments securely and in line with the cash handling policy
Report any accidents or incidents immediately to the direct line manager (Warehouse

Supervisor/TPS Centre Manager)

Ensure that vans are maintained in a clean and roadworthy condition before each delivery

run, that tyres and levels are checked regularly and that required services and repairs are

arranged as per the TPS guidelines as outlined in the Operations Manual

Economise on fuel costs where possible by inding the cheapest fuel price options available.
Maintain driver's log accurately and legibly
Maintain the van mobile phone to enable the TPS centre to contact as required and adhere to

the safe driving guidelines as outlined in the Operations Manual

Adhere to the manual handling guidelines as outlined in the Operations Manual
Correctly adhere to Vehicle Payloads
Ensure personal protective equipment are correctly used and stored

Other

Assist with picking parts where required by the Warehouse Team
Assist with Perpetual Checking of Stock where required by the Warehouse Team
Ensure the Centre is kept tidy and free from rubbish
Utilise training courses via learning services to continually develop and maintain skills to

eficiently and effectively perform in your role

Key Competencies