Credit Controller - Birmingham, United Kingdom - Construction Recruitment Group (CRG)

Description

Job Description

Construction Recruitment Group are now recruiting for a Credit Controller to join a sister company.

This will be a hybrid role based out of a central office location in Birmingham.

As Credit Controller, you will work closely with internal stakeholders to provide a first-class service, provide essential data and insight, and also contribute to continuous improvement across all areas of the function in a fast paced business environment.

The role:

• Ensure customers are managed so that cash is collected to terms agreed and accounts operate within approved credit limits.
• Delivery of company cash goals and debtor targets on a monthly basis.
• Provide excellent customer service both to internal and external customers.
• Own and manage a ledger of specific accounts ensuring they are operated within agreed credit parameters, payment terms and credit limit.
• Deliver to agreed monthly cash and aged debt targets and KPI's.
• Build sound working relationships with key business stakeholders.
• Ensure proactive telephone collections chasing ahead of invoice and application for payment due date. First point of contact resolution on any customer queries and disputes wherever possible.
• Provide relevant updates with regards status of due cash.
• Ensure compliance with all policy and process controls, providing support with audit requirements as deemed necessary.
• Provide excellent customer service whilst maximising cash-in for the business.
• Actively contribute to a culture of continuous improvement.

The ideal candidate:

• Previous experience in a Credit Control role gained within a fast-paced organization.
• Clear, focused and driven to achieve cash collection targets
• Excellent customer services skills with a proven track record
• Ability to work on own initiative
• Experience with Xero accounting software is a major bonus
• Advanced competency with MS Excel