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Bolton

    Telesales exec - Bolton, Greater Manchester, United Kingdom - Page Personnel Sales

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    Description

    About Our Client

    The client we represent is a well-known entity in the FMCG industry. Providing fulfilment services for business & personal needs, the client operates on a national scale & is looking to upscale their operations into this year.

    Job Description

    Key responsibilities consist of:

    • Full process account management duties.
    • Initiate outbound sales calls to businesses to promote company services.
    • Build and maintain strong customer relationships.
    • Work towards sales targets and KPIs.
    • Provide excellent customer service at all times.
    • Evaluate potential leads, identify key decision-makers within the prospect's organisation.
    • Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
    • Minute logging.
    • Quantify and achieve a minimum number of meetings daily.
    • Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
    • When necessary, discover leads and conduct pre-qualification.
    • Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
    • Update and maintain customer records in the company database.
    • Contribute to team sales strategy discussions.
    • Handle customer queries and complaints professionally.
    • Participate in ongoing training and development initiatives.

    The Successful Applicant

    A successful Telesales representative should have:

    • A strong motivation for sales.
    • Business orientated and independent.
    • Excellent verbal communication skills.
    • Prior experience in a relative field of logistics or delivery.
    • A customer-focused approach.
    • Proficiency in using database software.
    • Ability to work well in fast-paced high-volume environment.
    • Ability to work well in a team.
    • Strong problem-solving skills.

    What's on Offer

    • Salary from £26,000
    • 40% annual bonus upto £37,500
    • Hybrid working
    • Enhanced annual leave scheme
    • Life assurance & insurance
    • Permanent full-time opportunity
    • Internal progression
    • Annual salary review
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