Business Administration Apprentice - Bretton, United Kingdom - Starting Off

Starting Off

Verified Company

Bretton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

My client is the UK's largest dedicated Juicer retailer, who have over 13 years of business and 30,000 happy customers across the UK and Europe.

Their aim is to support people to ensure that they get the most out of their life by providing them with a varietyof kitchen appliance, tools, and gadgets to also help and improve the customers health and wellbeing.

My client provides high quality goods that are made by reputable brands that support ethical practices. They also have experience across the board to help find products to help all customer's needs.

They have set up their own YouTube channel, constantlytesting new products to broaden experiences and to show different ranks of products to ensure that the customer is able to find the best suitable product for them.

My client offers highly polished customer service experience and are now looking for a driven-orientated customer service apprentice to join their ever-growing friendly sales team.

Main duties and responsibilities:

Gain a clear understanding of all products that are being sold within the company.
Follow a set protocol in dealing with returns/warranty issues and will need to be fully aware of the consumer rights act.
Process of orders and to make sure that orders are dispatched correctly.
Assist with order packing.
Responsible for stock keeping and will need to ensure that all stock is booked correctly.
Deal with customers requests such as custom orders, quotes, problem solving and problem management within a customer service function.
Work with external customers as well as internal team members.

Minimum requirements: