Service Lead - Cambridge, United Kingdom - MoreLife

MoreLife
MoreLife
Verified Company
Cambridge, United Kingdom

6 days ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Service Lead**
Location:Cambridgeshire and Peterborough/hybrid**
Hours:37.5 per week (Full and Part time available)**
Reporting To:Contract Manager**
Key Relationships: Manager, Practitioners, Advisors, Stakeholders

The Role:


  • The Service Lead will ensure the adults T3 programmes are delivered according to the terms of the contract across Cambridgeshire and Peterborough and will achieve the KPIs within the defined budget.
  • The Service Lead will be responsible for the coordination of the adults T3 programmes in Cambridgeshire and Peterborough in addition to ensuring the venues are sourced and coordinating the relevant resources required.
  • The role will work with the Contract Manager ensure that the systems are in place to ensure programmes are delivered to a high standard in line with Care Quality Commission (CQC) to achieve positive outcomes for the individuals involved, in a costeffective manner.
  • The Service Lead will be responsible for overseeing the work of the team responsible for the coordination of the service in addition to ensuring the venues are sourced and coordinating the relevant resources required and group cover is organised.

Key responsibilities:
-
Manage the service team including practitioners and maintenance coaches

  • Manage the team the team to:
  • Increase awareness and engagement across Cambridgeshire and Peterborough through locality link working
  • Ensure all KPIs are achieved
  • Ensure all activities, events and training are resourced appropriately with the right staff, demonstrating appropriate skills, knowledge and capability.
  • Liaise directly with the Contract Manager to ensure the effective delivery across the service.
  • Support the coordination and implementation of regular Multi-Disciplinary Team reviews.
  • Be involved in monthly team meetings working to the Performance Management and improvement framework.
  • Have monthly 1:1 meetings with all weight management practitioners with the following focus:
  • Performance Targets set agreed performance targets with weight management practitioners in line with KPIs
  • KPIs individual achievement against contractual KPIs
  • Agree areas where additional training is required and work with Clinical Leads and Contract Manager to ensure training is facilitated
  • Facilitate appraisal process for all staff in line with company policy
Performance Management

  • Regularly monitor with the Contract Manager the KPIs and the overall success of the programme.
  • Work with the Clinical Leads, Contract Manager and other Managers to achieve the KPIs and the overall success of the programme.
  • Work with the Administrator/Data team to ensure timely and accurate reporting of service KPIs required by the commissioners and produce management and financial reports on request.
  • Support regular engagement with key partners who will be regularly involved and contribute to the ongoing success of the service. Develop partnerships and regular communication with potential referrers.

Benefits:


  • 25 days annual leave and 8 bank holidays (prorata for parttime staff).
  • Company sick pay
  • Nest pension scheme
  • Death in service benefit.
  • Salary sacrifice for pensions
  • Contribution Towards Development Training
  • Employee Assistance Programme
  • Paid Professional subscriptions
  • Volunteering days
  • Workwear if required for the role.

For Essential & Desirable Criteria Please See attached document
Service

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