Customer Service Advisor - Norfolk, United Kingdom - Spencer Clarke Group

Spencer Clarke Group
Spencer Clarke Group
Verified Company
Norfolk, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Posted 21 February 2023

Salary £ per hour

LocationNorfolk

Job type Contract

DisciplineCorporate Functions

ReferenceCSA - Adur

Contact NameCameron Nicholls

If you're searching for a rewarding and fulfilling career opportunity, look no further.
Spencer Clarke Group are working alongside
Adur District Council to appoint a
Customer Service Advisor on a contract basis.


Duties:


  • Working in our busy Contact Centre, the duties will be to answer incoming telephone enquiries for transactional calls whilst our permanent advisors field the high volume of Council Tax calls generated by billing.
  • You will answer calls about waste collection, environmental health and general switchboard enquiries amongst other things.
  • Being able to deal with a high volumes of calls efficiently whilst remaining friendly, polite and empathic is a must.
  • Full training will be given in the use of our local computer systems and soft phone contact centre solution
- you must be I.T literate and able to pick up new systems quickly.


What's on offer?

Pay rate:
£12.50-£13 per hour via an umbrella company


Contract:3-6 months with view to extend
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