Administrator / Operations Administration Assistant - Kilmarnock, United Kingdom - AWD Recruitment Limited

AWD Recruitment Limited
AWD Recruitment Limited
Verified Company
Kilmarnock, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Administrator / Operations Administration Assistant who has excellent organisational, communication, administrative, customer service and time-management skills with intermediate Microsoft Office / 365, Word and Excel skills is required for a well-established company based in Kilmarnock, East Ayrshire, Scotland.


SALARY:
Competitive + Benefits


LOCATION:
Kilmarnock, East Ayrshire, Scotland


JOB TYPE:
Full-Time, Permanent


JOB OVERVIEW


We have a fantastic new job opportunity for an Administrator / Operations Administration Assistant who has excellent organisational, communication, administrative, customer service and time-management skills with intermediate Microsoft Office / 365, Word and Excel skills.


Working as the Administrator / Operations Administration Assistant you will provide administrative support to the Operational functions of the business as well as be the primary interface between the customer and company.


As the Administrator / Operations Administration Assistant you will be logical and analytical with your approach to tasks, be a great team player with a high attention to detail.


APPLY TODAY


If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES
Your duties as an Administrator / Operations Administration Assistant will include:
Use a variety of software packages, such as Microsoft Office, MS Word, MS Outlook, MS PowerPoint, MS Excel, MS Access, etc, produce correspondence and documents and maintain presentations, records, spreadsheets and databases

Liaise with staff in other departments and with external contacts

Photocopy and print various documents, sometimes on behalf of other colleagues

Data Entry

Organise and store paperwork, documents and computer-based information

Ensure timely, reliable and factual communications with customers

Log customer contacts

Liaise closely with (pre-vetting, traffic management, Operations) to ensure enquiries are processed within agreed timescales

Manage the receipt, analysis & processing of customer complaints & contacts

Include liaising with the customer where necessary, & responding to the customer with delivery promises

Monitor & report on delivery performance & to escalate delivery issues to the Contracts Manager against agreed delivery promises

Communicate deliveries & provide regular status reports to the customer within agreed timeframes

Keep accurate records of discussions or correspondence with customers

Print and make up work packs, maps and raising orders

Meet & exceed wherever possible the defined levels of customer service

Work closely with the Administrative Supervisor to improve the departmental performance including any system improvements

Be the primary interface between the customer and the company

Demonstrate a flexible and adaptable approach to working as part of the team to ensure standards and deadlines are achieved


CANDIDATE REQUIREMENTS
Intermediate (minimum) skill level in Microsoft Office, Word and Excel - (Essential)

English & Maths, academic achievement

National 5 (N5) / GCSE's Maths and English (or equivalent)

Previous administrational experience would be advantageous

Team working skills

Able to work under pressure and deliver results to a defined deadline

Logical and analytical

Can-do attitude, self-motivated

Flexible

Attention to detail

Confident

Good communication skills


HOW TO APPLY

JOB REF:
AWDO-P10245

Full-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Kilmarnock, East Ayrshire, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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