Technical Support - Sidcup, United Kingdom - CameraMatics
Description
Job Title:
Technical Operations Support
Location:
Office Based - UK or Ireland Offices.
Salary per Annum:
Dependent on Experience
About CameraMatics
We are a fast-growing start-up with an award-winning SaaS solution for fleet and driver risk management.
CameraMatics SafeDrive is a disruptive technology in an exciting phase of growth as we continue to expand our business operations and reach new markets across the world.
We provide a service based on camera technology, vision systems, AI, Machine Learning and Telematics, that helps fleet operators to drive new safety standards across their fleet and drivers, reduce accidents, improve operational efficiencies, manage compliance, whilst giving them complete visibility and peace of mind for today's challenges in fleet operations.
CameraMatics MySafeDrive is an exciting new addition to our product range enabling customers to measure and manage safety, environmental impact, and cost of vehicle operation across the entire business extending out to supply chain and employees commuting or driving for business using personal vehicles.
At CameraMatics you will find an exciting opportunity to work for a young dynamic tech company with team members all across the world.
We work together as a friendly and supportive team who are willing to assist each other and share best practices to achieve team success.
As a Technical Operations Support (TOS) with us, you will be responsible for the technical support of both hardware and software systems.
Tasks to include:
- New install and de/re commissioning (all products)
- Service call commissioning
- New customer fleet monitoring
- Fleet checks
- Firmware rollouts
- System quality assurance audits
Desirable skill/experience
- Experience offering general tech support or a good knowledge of computer systems, hardware, and software.
- Experience of working in a Fleet environment
- Selfmotivated with a strong work ethic and a keenness to learn.
- Attention to Detail
- Soft skills strong communication, selfmotivated and able to work alone and as part of a team.
Package Details
Opportunity to be creative and play a key role in the success of a high-growth future unicorn
- Competitive salary + Performance Bonus
- Further educational assistance
- 21 days paid holiday
- Career Progression
- Health Insurance
- Pension Scheme
- Death in Service Insurance
- Income Protection Insurance
- Hybrid working option
- Tax-Saver or CycletoWork Scheme
CameraMatics is firmly committed to Equal Employment Opportunity and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.
Salary:
£1.00-£25.00 per hour
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- LEFA Business Park Sidcup DA14 5BH
United Kingdom:
reliably commute or plan to relocate before starting work (preferred)
Work Location:
Hybrid remote in LEFA Business Park Sidcup DA14 5BH United Kingdom
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