- Manage the team for Infrastructure & Operation, Application Services, Retail Services, Digitalisation and Business Intelligence
- Maintain staff of IT division by recruiting, selecting, orienting, and training employees
- Hold regular meetings with the IT staff to review strategic goals and initiatives promote team building and work to provide growth paths for staff.
- Support Brands HQ initiatives to introduce new technologies and business processes. CRM, BI, replenishment, digital marketing, e-commerce, omni-channel, office automation, customer care, MPOs, etc.
- Digital technological research by studying organisation goals, strategies, practices and user projects.
- Verify application results by conducting system audits of technologies implemented.
- Evaluate organisation outcomes; identify and resolve problems related to network infrastructure, hardware components, operating systems.
- Establish and maintain a strong relationship with Swatch Group Services ITS to implement and maintain new technologies. Help define IT infrastructure strategy architecture and processes.
- Manages local business software and office productivity applications; evaluating trends; anticipating requirements. Strong collaboration with Swatch Group Services (DIT) to implement and maintain Group applications (SAP, Retail, etc).
- Analyse business requirements by partnering with key stakeholdersacross the organisation to develop solutions.
- Keep local IT documentation updated (IT inventories, charts, contracts, user manual, etc)
- Keep projects roadmap updated and discuss project priorities with management.
- Forecast requirements; prepare an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
- Implement disaster recovery and back-up procedures, information security and control structures.
- Establish and enforce organisation standards.
- Develop standard operating procedures and best practices, provide written IT policies and procedures, including those for security, standards, purchasing and service provision and guidance to IT staff and to end users according to the directives of SGUK.
- Responsible for the ordering, acquisition, inventorying and disposition of hardware and software
- Serve as primary contact with outside vendors in the generation of bids, contracts, agreements, and other major vendor interactions, system operations and maintenance.
- Maintain the integrity and continued operation of the IT network including the wireless networks in accordance with the guidance of SGUK.
- Maintain security and privacy of the information systems, communication lines, and equipment.
- Establish procedure to comply with Corporate and Group security policies.
- Ensure Copyright Compliance e.g. software licences.
- Assist in Information Certification Project
- Keeps current with technology updates to ensure technology opportunities are taken advantage of, whether the opportunities relate to speed, improved processing, cost efficiencies, etc.
- 10 years experience in related field of Information Technology and Project management with retail / wholesale activities
- Ability to adapt quickly to a dynamic work place
- Generates new ideas, challenges the status quo, supports change, encourages innovation, solves problems creatively
- Recognises problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others
- Applies clear/consistent performance standards, handles performance problems decisively and objectively, provides guidance and assistance to improve performance
- Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with tech resources
- Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues
- Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems
- Ability to effectively communicate technology, infrastructure and process needs and requirements with all personnel levels; oral and written communication
- Ability to manage multiple projects and work with multiple levels of staff.
- Core competencies: Attention to details, Excellent communication skills (verbal and written), excellent customer service skills.
- SAP knowledge Building The Royals Business Park London E16 2QU
IT Manager - London, United Kingdom - Swatch Group
Description
The company
The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. The Groups production companies also supply movements and components to third-party watchmakers.
The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events.
The Swatch Group Ltd has a unique emotional culture. Beauty and emotions in watches are as much part of it as high-tech, quality and added value on the customers wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers.
The Swatch Group Ltd was founded in , by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33' persons in over 50 countries.
Discover the Swatch Group brands Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.
Job description
Primarily responsible for the Companys current IT and communications network and systems, maintain IT strategies by managing staff; researching and implementing technological strategic solutions
Personnel Management and People Development
Strategic planning, development, and management
Professional requirements
E16 2QU London (England)
United Kingdom
Company address
The Swatch Group (UK) Limited
Building
2nd Floor East Wing
The Royals Business Park
Dockside Road
GB-London E16 2QU
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