Digital Project Manager - Exeter, United Kingdom - The Virtual Tour Experts

    The Virtual Tour Experts
    The Virtual Tour Experts Exeter, United Kingdom

    2 weeks ago

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    Description

    Job Description

    Digital Project and Account Manager

    We're searching for an experienced digital professional to assume responsibility for proactively expanding the

    virtual tour department while implementing clear processes to enhance efficiency. The successful candidate will

    have a passion for all things digital and possess a natural ability to translate technical web jargon into business

    English. They will exhibit exceptional organisational skills, along with a firm grasp of best business practices,

    enabling them to drive growth while upholding standards.

    You will play an integral part by representing the company through faultless project management and client services. Working as a team leader you will be responsible for ensuring major clients receive the best service for all projects. You will lead the day-to-day tasks of the assigned client's business, whilst looking ahead to

    plan resource and ensure all projects are delivered on time and on spec.

    You will have the ability to evaluate and adapt to changing situations and be agile with responses, with the ability to manage client enquiries of all types with appropriate actions and responses.

    An excellent understanding of the creative process is key as you will evaluate clients challenges and provide appropriate and creative solutions.

    Over the next year, we will be delivering exceptional 360-degree experiences across diverse industries that employ

    new technology. Experience in overseeing digital teams during growth periods would be advantageous.

    Job Description

    Manage processes and enhance efficiency among the team

    Flexible working

    Project management

    Client account management, communication and client meetings

    Maintain positive and open communication internally and with clients

    Provide excellent customer service and explore additional revenue opportunities.

    Manage developers, photographers, videographers, and designers, ensuring they have all the tools they need to perform their roles effectively and enjoy their work.

    Deliver new features that align with broader growth and product standards.

    Administrative duties, planning team travel and assisting the team as needed.

    About Us

    We are a leading virtual tour company in the UK, specialising in the creation of exciting and innovative solutions

    primarily within the transport, education, and tourism sectors. We take immense pride in fostering a strong team

    culture built on values like respect, responsibility, and innovation. Our success is shared financially and personally

    among our team members. We have a reputation for excellence, and we are currently experiencing significant

    growth. Learn more about us at

    Skills

    At least 5 years' experience in a web or digital production environment

    Previous experience in managing departments or teams

    Understand the digital design and build process

    Outstanding digital and business expertise

    Exceptional communication skills, both verbal and written

    Ability to collaborate effectively with individuals at all company levels

    Capacity to work independently and self-motivate

    Collaborate with stakeholders and adjust priorities

    according to business requirements.

    Salary

    • from GBP 32,000 pro rata with options for flexible working/hours, holiday, pension

    we are an equal opportunities employer committed to diversity and inclusion.