Customer Assistant - Glasgow, United Kingdom - M&S

M&S

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Summary
Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products.

As the face of the business, you will be the voice of our customers helping us to continually improve.

Full training will be provided including E Learning and practical.

Contract Start Dates: 21/04/2024

Contract End Dates: 27/07/2024

Work Pattern:
Sunday 12-19

Tuesday 15-21

Wednesday 15-21

Thursday 15-21

Saturday 12:15-19

All the details

Customer Assistant - Clothing & Home - Lingerie Advisor - Braehead

Contract Start Dates:21/04/2024

Contract End Dates:27/07/2024

Work Pattern:

Sunday 12-19
Tuesday 15-21
Wednesday 15-21
Thursday 15-21

Saturday 12:15-19

Proposed Induction Dates:
Sunday 21st and Monday 22nd of April at Glasgow Argyle Street.

At M&S it is paramount we offer our customers the best possible service, compassion and professionalism while they shop with us.
Full training will be provided including E Learning and practical.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities
High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyones Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.