Meetings & Events Executive - London, United Kingdom - Club Med

Club Med

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Office - Permanent

Presentation of the role:
You will develop Meetings & Events group sales and production for both leisure and corporate.

As a Meetings & Events Executive, you will be responsible for:

Compliance with Club Med processes
M&E sales & production
M&E booking finalization

You will report to the Head of Sales Trade & M&E.

Mission 1:
Ensure the trade, corporate and leisure group enquiries are being managed in a timely manner and that the processes are followed- Qualify, quote and confirm group requests- Keep Salesforce updated with contacts and contracts- Liaise with transport to finalize flight requirements- Issue contracts- Confirm the groups to the Revue Management (RM) at time of deposit received- Work with business developer and key account managers to identify and develop group opportunities- Organise and attend overseas site visits with clients- Attend trade shows and fam trips

Mission 2:
Ensure the production of all the Meetings & Events groups/events- Fill in the Production portal properly- Send invoices and follow-up on payments- Communicate invoices to the accountant- Send an information memo to the client- Enter the rooming list and communicate it to the resort- Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)- Sell extra-services (excursions ) to the client Advise the resort and send the program/BEO- Assist client on a day-to-day basis to organize the event- Attend site visit when needed (especially for Buy out)- Travel with the group depending on the size of the group and take care of the group onsite requests- Organise fam trip for trade team

Mission 3:
Ensure finalization of groups bookings, including but not limited to invoicing- Liaise with the resort for after event reporting- Create and send final invoice- Follow up for payment of the final invoice- in charge of payment of the commission invoice for indirect bookings- Organise feedback calls with customers- Follow up for potential organization of events for the year after

Your profile:
EDUCATION- Bachelor minimum- Masters degree is a plus (in tourism or business)

PREVIOUS EXPERIENCE- Experience in the travel industry and/or MICE industry- Experience in sales- Experience in a Club Med resort is a plus (Knowledge of resort life)

LANGUAGES
English and French (both mandatory)

HARD SKILLS
Word, Excel, PowerPoint, Salesforce

SOFT SKILLS
Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.

Job Type:
Permanent

Location:
London, UK (Wimbledon)