Process Manager - London, United Kingdom - Knewin

Description

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About the Role:

The Registration Process Manager ensures the delivery of the end-to-end CGMA student registration process for B2C and B2B customers.

Registering for a professional qualification is complex process and the start of a life-changing journey; you will ensure that the process is comprehensive yet streamlined, that the candidate experience is aligned with customer expectations and business objectives, and that business processes are delivered through integrated systems that connect with the Association's student platform, exams platform, payment, finance systems, and other technology platforms.

You will work internally with partners to ensure we have an operable, quality, scalable process to lead the pipeline of new CGMA holders and members.

This is a remote role.

You Will:

• Serve as an important lead for the end-to-end CGMA student registration process
• Perform business process management of the end-to-end CGMA student registration process, including
• Build projects related to process and system improvements for CGMA registration. Project management tasks to include
• Be a representative for the MA qualifications pathways team in internal transformation programmes.

You Have:

• Bachelor's degree in relevant field or equivalent practical experience
• Experience in strategy implementation, project and process management

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site .

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.