Regional Facilities Manager - Peterborough, United Kingdom - Akton Recruitment Ltd

Akton Recruitment Ltd
Akton Recruitment Ltd
Verified Company
Peterborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Effective planning, operational and contract administration leading to the provision of high-quality, cost-effective projects and services. Provision of appropriate and professional service to agreed service levels.

Provide a safe, comfortable, and operationalworking environment in respect of Health & Safety, Space and Office Planning, Office Services, Welfare Facilities and protect the value of the company's property through Asset Management, Building and M&E Maintenance.

Customer Management


Act as the prime interface between customers for service and project specification, project management, delivery and ensure business continuity and customer satisfaction.

Ensure customer requests are responded to in an effective and professional manner.

Establish and maintain good occupant relationships through personal contact and regular meetings with on-site management.

Service Delivery & Contract Management

Responsible for site, infrastructure and facilities services. Include the control of suppliers, contractors, site resources and sub-contracted services.

Daily control of outsourced hard and soft support contracts e.g. access control, cleaning, M&E services, fire protection, lifts, building repairs, security and grounds maintenance.

Coordinate all on-site suppliers, contractors, sub-contracted services and ensure that work undertaken complies with the Health & Safety requirements.

Budget Management

Ensure all requests are budgeted and costed according to the budget plan. All non
- conformance to the work plan is highlighted on a timely basis to the customer to get clarity on how to proceed.

Project Management


Undertake projects within field of responsibility, ensuring that they are completed on time and in budget and to the customers satisfaction.

Oversee and coordinate activities of external contractors and be responsible to the customer for the delivery.

Business Continuity


Maintain the security of the company's investments in buildings, infrastructure, and services, by the proper conduct of maintenance, repair and Health and Safety policies, keeping with legislation and defined requirements.

Development, Implementation and maintenance of site-specific call-out procedure.

Office Services


Manage all office Services in relation to customer requirements, these may include reception meeting/video conferencing facilities, catering, vending, security, and cleaning services, which present an acceptable image to customers and visitors and meetsthe requirements of internal customers.

Emergency procedures

Maintain fire alarm, firefighting and emergency lighting systems in operational condition and control emergency evacuation procedures for the building.

Emergency call out

Provide and manage an On-Call facility which allows an Out of Hours response to emergency situations.

Health & Safety


Ensure that all sites comply with statutory regulations, inspections, Codes of Practice, COSHH and Health & Safety legislation and policies.

Responsible for taking action to minimise the risk to customers.

Ensure works carried out by Contractors/Suppliers comply with all relevant statutory regulations Codes of Practice, COSHH, CDM, relevant Health & Safety legislation and the Portal Health & Safety Policy


Responsible for the control of 'Permits to work', and for ensuring that Risk Assessments and Method Statements are provided by Contractors/Suppliers before any works commence on site.

Responsible for ensuring that the Building File, Health & Safety Fileare kept fully up to date.

Responsible for ensuring that the "Fire Certificate" drawings are kept up to date and that any material changes to the fabric of the building, or changes to Installations/layout that impact on the Fire Certificate are recorded andreported to the Fire Authority.

Building & Engineering Maintenance


Liaise with external contractors regarding building maintenance and adopt overall responsibility for the co-ordination and management of maintenance and repair services.


Use competent specialist sub-contract labour to ensure that facilities are maintained in such a way that disruption is kept to a minimum and the value of assets maximised.

Ensure preventive maintenance schedules are introduced and that they meet statutory and company requirements.

Asset Management

To ensure that the Property and Equipment asset register are maintained.


To ensure during any project handover that all relevant information is made available in order to update the asset register.

People Management

To ensure that direct reports understand and support departmental and company objectives.

Responsible for the control, performance, motivation, team building, career and personal development of all direct reports.

Staff reviews as directed by the departmental and company procedures.

Qualifications & Experience

A minimum of 2 years' direct Facilities management in the control of both 'hard' and 'soft' service provision.

A minimum of 3 years people supervisory experience.


Working knowledge of M&E systems/installations with an understanding of the operation of HVAC, electrical distribution and generation, UPS, comms room, fire detection/protection and other engineering systems including Building management and Energy managementsystems.

Average knowledge of building construction and project management techniques.

NEBOSH Health & Safety General Certification or similar

FM related qualification would also be beneficial (IWFM)

Personal Specification

Customer service - identify the needs of customers and exceed the expectations by delivering a high-quality service.

Planning & organising - takes a structured approach, manages own time and works to high quality standards.

Teamwork - gains trust and respect within the team by sharing in success and learning together.

Problem solving - takes action to avoid problems or resolves with solutions that best fit the customer and company.

Self-development - maintains a high standard of professionalism by identifying and creating self-development opportunities.

Prepared to travel on occasion.
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