Customer Service Assistant - Kingston upon Thames, United Kingdom - Absolutely Recruitment

Absolutely Recruitment

Verified Company

Kingston upon Thames, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Customer Service Assistant - Part Time

Based in Kingston upon Thames

Hours:12.45 to 5.30 pm Monday to Friday**
Salary:£16,030.29 per annum + Benefits**
Permanent role
Our client is currently looking for a Customer Service Assistant to join their busy team based in Kingston upon Thames

Key Responsibilities

Assist with booking incoming stock to update the computerised stock control system.
Unpack bulk supplies and put them in the appropriate place in the store.
Process stock orders from other departments and sites; pack and organise the stock transfer to the appropriate department.
The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session.
Help with the annual stocktake.
You must ensure the PDQ machines are stored security in the safe overnight.
Receptionist duties: Greet people, provide information and directions
Switchboards: Answer incoming telephone calls and connect to the appropriate extensions, Redirect calls as necessary

Person Specification

Teamwork this job needs people who support colleagues when necessary and in times of staff holiday, sickness and absence.
Flexibility
Calm and patient manner and the ability to work under their own initiative
A clear speaking voice.
Good customer services skills
Enjoyment of working with the public and contractors
Confidence, Self-Motivation and Initiative the ability to tackle calmly any situation which occurs and to decide on one's own the best way it can be dealt with
Knowledge of methods of posting, and how mail is sorted efficiently
Pleasant and confident manner
Smart (uniformed) and wellpresented
Physically fit
Reception skills and experience would be desirable