Customer Service Representative - Newcastle upon Tyne, United Kingdom - ALPHAATOMIC LTD
Description
Customer Service Representative
As a Customer Service Representative, you will play a vital role in driving sales and building strong relationships with our customers.
Duties:
- Provide exceptional customer service to clients in person
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information and pricing
- Up sell products and services to maximize sales opportunities
- Collaborate with other team members to ensure customer satisfaction
- Analyse customer feedback to identify areas for improvement in products or services
Skills:
- Excellent communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Strong negotiation and closing skills
Salary:
From £24,889.79 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location:
In person
Application deadline: 28/02/2024
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