IT Network Engineer - United Kingdom - AVEVA Denmark

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    Description
    AVEVA is a global leader in industrial software.

    Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

    We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.

    If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you The IT Network Engineer provides on-site IP network support for AVEVA offices in Cambridge, UK, and remote support for other AVEVA global offices.

    You will implement and support network infrastructures and services in a large enterprise.

    This is a junior level network engineering position with terrific opportunity for the candidate to gain experience in IP networking and cyber security.

    Help implement new networks, hardware upgrades and hardware replacement.
    Implement network infrastructure changes, including Moves, Adds and Changes.

    Perform software upgrades and patch management activities on network devices such as routers and switches, and on security appliances such as firewalls and Web Applications firewalls.

    Respond to user reported incidents and those generated by Network Monitoring Tools.
    Troubleshoot and resolve network and application problems reported.

    Manage incident and service requests according to established processes and escalate incident tickets to third-party service providers or to Senior Network Engineers.

    Help update network monitoring tools by following approved processes.

    Help maintain documents and data associated with network infrastructures and services such as CMDB, FAQ, helpdesk scripts and detailed network designs.

    At least two years of experience implementing and supporting IP networks
    Good understanding of routing, switching, and security fundamentals such as firewalls, including working with firewall rules and configuration
    Good understanding of networking concepts, including topics covered in Cisco CCNA
    Experience troubleshooting network connectivity issues and MS Windows operating system, including troubleshooting
    Experience working with Service Management software such as ServiceNow or other similar platforms
    Good at following directions from senior network engineers, including ability to understand detailed network designs
    Good knowledge of Microsoft Office software, especially Word, Excel, PowerPoint and Visio.
    Cisco CCNA or CCNP certification
    Scripting and programming skills such as Python and PowerShell
    Familiarity with Linux, MacOS, Apple iOS and Android
    Public Cloud Network Infrastructure

    Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.

    Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

    We value diversity and the expertise that people from different backgrounds bring to our business.

    AVEVA is a global leader in industrial software.

    Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

    We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.

    If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you