Sales Support Admin - Fylde, United Kingdom - GLEG Limited

GLEG Limited

Verified Company

Fylde, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About GLEG

GLEG Limited is an independent energy and sustainability consultancy, partnering with forward-thinking UK organisations to minimise their carbon footprint, deliver environmental compliance and control utility rates.

The role is predominantly home-based with flexibility of working hours outside of the required core hours of Monday to Friday 09.30 to 15:00.

A part-time basis/ job share may also be considered.

Position Summary

We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales and account management team in gaining and keeping customers.

The sales support specialist's responsibilities include tracking sales leads and current customer renewals, coordinating quotes with sales packs, providing customer service, and managing customer accounts.

The sales support specialist is also responsible for monitoring sales and sales performance as well as recording sales data.

To be a successful sales support specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

The Role

Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their supply contract status.
Updating and managing the CRM.
Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports using our CRM system.
Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Handling administrative duties for the company and its executives.
Logging trades and reporting this to customers.
Creating client pretender, requesting fixed and flexible contracts and presenting posttender reports and supplier paperwork to clients.
Managing meter installations and MOP DA/DC contracts.
Creating, maintaining and delivering monthly client portfolio summaries and rolling forecasts.

Requirements and skills

Proven work experience in administration and highvolume office work may be advantageous.
Strong analytical, organisational and time management skills.
Excellent team working, motivational, interpersonal, communication and customer service skills.
Strong analytical, organisational and time management skills.
Solid experience with CRM software (e.g. Salesforce, Pipedrive, and/or HubSpot) and MS Office (particularly MS Excel, Word and Powerpoint).
Strong verbal and written communication skills.
Ability to work independently.
Ability to work from home.
Full UK driving licence/ from time to time UK travel will be required.
Calm when working under pressure.

Why work for GLEG?

Convenience of working from home the majority of your time.
Uncapped commission scheme.
Performance related bonus.
Training and development opportunities.
Working from home allowance of £50 per month.
Twenty days annual leave plus bank holidays with an additional day added after each years' service to a maximum of twentyfive days per annum. Additional day of annual leave for birthday.