Public Liaison Officer - Milton Keynes, United Kingdom - Eurovia UK

Eurovia UK

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Public Liaison Officer (VN3951):***
Business Area: Administration:***
Vacancy Base: Milton Keynes
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County: Buckinghamshire
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Contract Type: Permanent
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Hours: 40
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Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK's highways network. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce. We want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with our company.
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Ringway are looking for an experienced Public Liaison Officer to join the team of the Milton Keynes business unit (BU) a Term Services Contract (TSC). The role will predominately be based on the Milton Keynes TSC, however there may be a requirement to travel between the operational depots.
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This is a diverse role with key aspects including speaking to members of the public, businesses and stakeholders about the schemes we are delivering, supporting community and volunteering projects within the areas we are working
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Duties and Responsibilities:

Develop relationships with relevant businesses and other stakeholders during works, including visiting properties and identifying any specific requirements that need to be accommodated**:
Set up communication lines with Service Information Centre to ensure passage of complaints is prompt so that issue can be quickly investigated and dealt with**:

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Work closely with the Client and Site Team to ensure effective communication with all relevant parties, including the creation and distribution of information letters, flyers and progress reports**:

Liaise with Business and Performance Manager to understand the preferred approach to scheme communications and keep them informed of any public/stakeholder issues arising due to the scheme.**:

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Support the production of external project communications (Newsletters Project website update, project social media updates)**:

To be a key point of contact for the public, local businesses and stakeholders for any scheme queries and concerns**:

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Maintain a register of all comments, compliments and complaints received on our company database**:

Set up of site in line with the criteria for safety of onsite staff and visitors, erection of safety posters, information boards, site signage etc, and maintain on site information boards with information for the public**:

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Participate in events such as school visits with our site teams, promoting career opportunities within the civil engineering industry**:

Represent Ringway at external employability and community events as required, e.g. careers fairs.*****
What we are looking for:
Experience of collaboration with key stakeholders, preferably in the construction industry**:

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Experience of engaging large groups and presenting information that appeals to the audience and gains support**:

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Team player**:

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Able to communicate to all levels**:

Logical and detailed in approach to work**:

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Methodical**:

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Computer literate**:

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Collaborative********
Awarded Investors in People Silver, a member of the 5% Club and recognised as an Investor in Diversity. Providing opportunity and growth for all our employees is the bedrock of our business, ensuring a safe, happy and productive workforce.
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We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV's or offering to assist with our vacancies, thank you.
*****Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.