Duty Operations Manager - Acton, United Kingdom - Macgregor Cavendish (UK) Ltd

Macgregor Cavendish (UK) Ltd
Macgregor Cavendish (UK) Ltd
Verified Company
Acton, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Duty Operations Manager - London W- Food Distribution

Salary up to C:
£37K Base good Benefits

5 out of 6 days ( Mon to Sat )

Variable 8 Hour Shifts on Flexible Rota 07:00 to 15:00 or 12:00 to 20:00 ( Sat finish by 16:00 )
Our client is one of the best known names in London for charitable Food Distribution


The Role
Reporting to the Operations Manager you will be one of 3 Duty Operations Managers.


The purpose of this role is to oversee and supervise the team's performance and work load to ensure that targets are met in a safe and productive manner that ensures full service delivery ensuring to business and recipients expectations are met and thatall metrics and measures are continuingly monitored in order to develop effective contingency planning, issue resolution and escalation management.

Plan and organise the teams to ensure that operational requirements and service levels are achieved.


Responsibilities

  • Plan and organise a team of 20 drivers and 10 or so operatives to ensure that operational requirements and service levels are achieved.
  • Ensure that the teams are fully trained and performing in line with their job specification, compliant with company health and safety policy, including (but not limited to) manual handling and fire evacuating procedures.
  • Ensure the team follow procedures in an effective way that delivers.
  • Identify and train deputies to cover for periods of absence.
  • Control and monitor staff holidays to maximise shift efficiency.
  • Take responsibility for shift Health and Safety issues in conjunction with company Health and Safety guidelines.
  • Manage use of temporary employees through close monitoring, briefing and motivation to ensure performance criteria is met.
  • To control and monitor security of both premises and goods by continual vigilance and use of company security procedures.
  • Plan contingencies in order to minimise business risk and ensure that all requirements are continually met.
  • Develop and maintain effective local working relationships within the framework of the company's procedure agreements and associated policies.
  • Daily reporting requirements and scheduling as necessary.
  • Floor walking to ensure all best practice is being followed.
  • Audit compliance, infringements and returns are all dealt with in a time manner.
  • Ensure all Health and safety procedures are adhered to and audit accordingly.


You will have the ability to understand the way in which the different parts of the business fit together, communicating effectively across all levels and demonstrating commercial awareness.

Having a flexible and adaptable attitude and approach is importantand being able to recognise when flexibility is required in order to meet the needs of the business.

You will be able to demonstrate attention to detail, looking for patterns and trends and the outputs required from them.

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