Real - time Analyst-Real Time Analyst-Real Time Analyst (RTA) - London

Only for registered members London, United Kingdom

1 month ago

Default job background
Full time
The Realtime Analyst (RTA) is responsible for monitoring, analyzing, and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs) and client expectations are consistently met. · This role involves tracking queue health, managing agent adheren ...
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