Contact Centre Resource Planning Real Time Analyst - London

Only for registered members London, United Kingdom

3 days ago

Default job background
£28,000 - £30,000 (GBP)

Job summary

We are working with an exceptionally well-regarded and people centric contact centre to recruit a Contact Centre Real Time / Planning Analyst.

This is an interactive role where you'll be working closely with Contact Centre Operations to ensure Service Level targets are met, schedules are optimised and offline activities are managed effectively.
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members London Full time

    The Realtime Analyst (RTA) is responsible for monitoring and managing live operational performance within the BPO to ensure Service Level Agreements (SLAs) and client expectations are consistently met. · ...

  • Only for registered members London Full time

    The Realtime Analyst (RTA) is responsible for monitoring, analyzing and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs) and client expectations are consistently met. Acting as the command center of the contact center floor, the RTA p ...

  • Only for registered members London Full time

    The Full-Time Analyst Programme is for candidates who graduated with a bachelor's or master's degree between June 2025 – July 2026. Our Full-Time Analyst Programme is a two-year experience designed to empower and support Analysts in connecting their personal passions and strength ...

  • Only for registered members London, UK Full time

    We are looking for a full-time analyst to join the London team. You will be searching for and proposing new investment targets via data-driven channels. · ...

  • Only for registered members London Full time

    Monitors the queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjust the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing ...

  • P2P London

    A leading trading firm in London is seeking a results-driven Macro Analyst to join their research team. This role involves providing real-time analysis of macroeconomic stories and collaborating with traders to structure trades around research insights. · ...

  • P2P London

    A diversified trading firm in London is seeking a Macro Analyst to join their research team. · The successful candidate will provide real-time macro analysis, collaborate with traders, and develop macroeconomic themes. · ...

  • Select Appointments London

    Exposure Management Analyst – Real-Time Risk · A dynamic role awaits an Exposure Management Analyst in a leading London Market Insurance business. · Transition reports to automated tools to enhance exposure reporting · Collaborate with underwriters on risk management activities · ...

  • Select Recruitment Specialists Ltd London

    A leading London Market Insurance business is seeking an Exposure Management Analyst to join its Exposure Management team. · This role is tailored for those with a background in catastrophe modelling looking to delve into exposure management automation and insurance analytics. · ...

  • DRW London

    A diversified trading firm in London seeks a Macro Analyst to provide insights into market drivers and assist in trade structuring. · The successful candidate will analyze macro stories, develop themes, and work with traders to execute trades effectively. · This role offers a uni ...

  • Only for registered members London, England Full time

    Citi's Internal Audit Group is looking for Full-Time Analysts to join the team in London. · Gain an understanding of internal audit best practices · Learn about Citi's businesses and the risks it manages · ...

  • Only for registered members London Full time

    Citi's Internal Audit Group is looking for Full-Time Analysts to join the team in London. · As an analyst on the world's largest Internal Audit team, you will gain an understanding of internal audit best practices. · ...

  • Only for registered members London Full time

    Join JPMorgan Chase's digital transformation journey as we revolutionise mobile banking and build the digital bank of the future. · ...

  • Only for registered members London Part time

    This is an exciting opportunity to join JPMorgan, this role is a Jobshare (part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you. In this role, you will help shape and deliver the narrative for our ...

  • Only for registered members LONDON, LONDON, United Kingdom Full time

    Join JPMorgan Chase's digital transformation journey as we revolutionise mobile banking and build the digital bank of the future. · ...

  • Only for registered members LONDON, LONDON, United Kingdom Part time

    This is an exciting opportunity to join JPMorgan as a proactive and creative Communications Analyst VP. You will help shape and deliver the narrative for our technology strategy transformation initiatives and day-to-day successes. · ...

  • Only for registered members Redhill, England

    We're seeking to fill the position of Real-Time Analyst to help deliver outstanding customer experiences through proactive data-driven decision making. · Minimum 2 years demonstrable experience in a similar role · Experience of understanding and delivering complex and accurate ma ...

  • Only for registered members London Full time

    You're the brains behind our work. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. ...

  • Only for registered members London Full time

    Citi wants to help you get there whether it's honing your skills or building your network success cant come without growth Our programs equip you with knowledge training you need to play valuable role on team establish long-term career here At Citi we value internal mobility care ...

  • Only for registered members London, England Full time

    You're the brains behind our work. · You're ready to bring your knowledge from the classroom to the boardroom and Citi wants to help you get there. · Manage relationships with our fixed income and equity clients. · Analyse clients' capital structure needs and potential solutions. ...