Head of Repairs - London, United Kingdom - Remedy Recruitment Group

Description

Tower Hamlets are looking for a Head of Repairs.
~£60 per hour.
~ Inside IR35.


The Role:
Working to the Director of Housing Assets
Support the review of a new repairs organisational structure and operating model.
Provide effective leadership to the Repairs Service with a headcount of c. 30 staff.
To ensure that the procurement, quality and performance of contractors is at the highest standard for our residents.

Meaningfully engage with residents to improve services, reduce costs and develop neighbourhoods where people enjoy and want to live.

Create a culture of performance and budget management where there is a direct link between costs, excellent services and right first-time repairs.

Drive down the costs and increase satisfaction in the services provided.

Lead on the streamlining of business processes and systems across the repairs service, including digital to drive efficiencies in service delivery to residents.

Participate and report on the out of hours service for repairs.
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