Customer Liaison Officer - Milton Keynes, United Kingdom - Milton-Keynes-Council

Milton-Keynes-Council
Milton-Keynes-Council
Verified Company
Milton Keynes, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Job Introduction

We're looking for a motivated person with good attention to detail to join our friendly team who help children in Milton Keynes access full-time education.

You'll work with a range of people including local residents, children's services colleagues, and school staff.


This role would suit a homeworker (with the requirement to come into the office once a week) and we will provide all the technology needed to work effectively from home.

Role Responsibilities

  • Provide comprehensive, specialist information and advice to customers who require extra help and support in accessing education.
  • Do you want to work in a team that ensures all children living in Milton Keynes City have access to education?
  • Are you service driven and keen to join a team that is motivated to provide a highquality service to families?
  • We are looking for a committed and enthusiastic individual who shares our commitment to enhancing the lives of local children.
About The Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future.

We have world class attractions, beautiful open spaces, and a great standard of living.


Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people.

We're responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative.

If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
  • 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
  • Holiday Purchase Scheme.
  • Our Professional Development Centre provides access to courses such as inhouse management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme.
  • Health Cashplan.
  • MK Advantage benefits package a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.


  • Blue Light Card

  • Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more


  • SmartGo

  • Aimed at encouraging lowcarbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles).
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
  • Childcare Subsidy.
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