Data Analyst - London, United Kingdom - Our Future Health Limited

Description

We are looking for a Senior Data Analyst to lead analytics on our Operations team supporting them on scaling and mobilising our clinics, expansion to devolved nations, monitoring the quality of our supplier data captured in clinics, analysing the performance of our clinics against contractual SLAs, identifying inefficiencies in clinic operations, monitoring biosample logistics and analysis of participant support.

Our Future Health will be the UK's largest ever health research programme, bringing people together to develop new ways to detect, prevent and treat diseases.

We are a charity, supported by the UK Government, in partnership with charities and industry.

Despite big improvements in healthcare in our lifetimes, today millions of people in the UK still live in poor health as they get older.

Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities.

Your mission will be to support our operations teams to run our clinical operations effectively, reliably, and at scale through insights, analytics, and data.

You'll derive actionable insights from data to inform operational decisions such as improving clinical data quality captured, scaling our appointment capacity to new regions, understanding what factors drive non-attendance.

You'll help us understand what factors effect quality of supplier clinic data, what clinics are operating inefficiently and how we can improve the user experience of our clinical app to improve data collection.

You'll help us understand our study support operations, withdrawals, and complaints to ensure our study support operations scale effectively.

You'll be the go-to person for appointment and clinic data at Our Future Health and regularly present an update to the wider team on your new insights and impact of changes.

You'll provide presentations of insights and recommendations to senior stakeholders to help drive better decision making.
You have advanced SQL skills (window functions, advanced joins).

Experience with modelling data and developing dashboards with a modern business intelligence tool such as Looker, Tableau or similar.

On-the-job experience with at least one programming language (Python/R).
Experienced working with modern data warehouses (BigQuery/Snowflake).
You tell compelling, actionable stories with data that enable senior stakeholders to make decisions with clarity.
You can automate complex processes and construct robust data pipelines.
You've worked in cross functional teams involving Product, Engineering, Design and Research, and can manage senior stakeholders.
Familiarity with clinical and health data.
Prior experience with health research data either within the NHS, pharmaceutical or academic settings
Experience in data modelling (Kimball/dimensional modelling).
Experience working with web analytics platforms (Mixpanel/Google Analytics/Amplititude).

~ Competitive basic salary.
~ Generous company pension package with employer contributions of up to 12%.
~30 days annual leave (plus bank holidays).
~ Continuous career development with regular appraisals and learning and development opportunities.
~ A lovely new office in Holborn, Central London – we offer flexible and remote working arrangements.