Jobs

    Customer Service Rep - Manchester, United Kingdom - Pacer Staffing

    Pacer Staffing
    Pacer Staffing Manchester, United Kingdom

    Found in: Talent UK C2 - 1 week ago

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    Description

    Job Title: Customer ServiceRepresentative

    Location:Manchester NH 03103

    Shift:1st shift Monday Friday 7:00am3:30pm

    Duration: 12 Months

    Position Summary:

    • Assist customers and business partners via telephone andemail.
    • Handle customer complaints in a calmprofessional manner.
    • Diagnose assess andresolve problems or issues.
    • Monitor progressof delivery routes
    • Scan haulaway pods andverify stamps.
    • Process changes orcancellations to delivery orders.

    At a minimum youll need:

    • High school diploma or equivalent
    • 1year related experience preferably within a call centerenvironment
    • Strong customer service skills andthe ability to satisfactorily resolve issues.
    • Solid ability to multitask with exceptionalorganizational skills.
    • Ability to thrive underpressure while delivering solutions that exceed customerexpectations.
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