Digital Account Manager - Cardiff, United Kingdom - WCS Agency

Description

Job Description

We're Hiring

Role: Account Manager

Salary: circa £30,000

Type: Full-time, Permanent

About the Role

We are looking for an innovative and proactive Account Manager to enhance our organisation's online presence. You will be instrumental in crafting and implementing social media strategies that elevate visibility, enhance client relations, and boost customer engagement.

Responsibilities

Your day-to-day tasks include:

• Strategic Leadership: Designing and implementing creative social media strategies to align with business goals.
• Content Management: Overseeing the creation and delivery of engaging content across various platforms.
• Social Media Handling: Managing daily operations of all social media channels, including planning and executing events and external communications.
• Relationship Building: Developing key relationships with influencers and maintaining regular client interactions through various communication modes.
• Performance Optimization: Analysing marketing data and competitor activities to recommend performance enhancements.
• Team Support and Collaboration: Coordinating with cross-functional teams to support sales and marketing efforts.
• Consumer Insights: Keeping abreast of consumer trends to inform campaign planning.

Expectations

• Typically office-based, with occasional travel to meet clients and attend networking events.
• Opportunities for flexible working hours and potential for home-working.
• This role is both challenging and rewarding, perfect for those thriving in a fast-paced and evolving sector.

Tasks of Role

• Daily: Communication management, engagement tracking, content uploads, diary management.
• Weekly: Content creation, market research, influencer collaboration, content and client management.
• Monthly: Blogs, strategy meetings, content planning, reporting.

Skills Required

• Expertise in Social Media: Strong understanding of various platforms, especially for branding and customer engagement.
• Communication: Exceptional copywriting and editing skills tailored to each platform.
• Analytical: Proficient in understanding algorithms, SEO, and data interpretation.
• Creativity and Innovation: Ability to generate creative ideas and contribute to campaign designs.
• Leadership and Collaboration: Excellent skills in leading teams and working collaboratively on projects.
• Organisational Prowess: Capable of managing multiple projects under tight deadlines.

Join Us

Be part of a team where creativity meets strategy and passion fuels our projects. Your expertise will not only drive our social media presence but also forge stronger bonds with our clients and their audiences.