- Have sufficient awareness of LRQA's service range to enable proactive discussions with clients about our products and services.
- Ensure that clients and all internal stakeholders are kept informed of changes and issues relating to the delivery of the role, escalating as appropriate.
- Ensure all opportunities are taken to identify the needs of the client and promote additional or higher value services, while actively building strong and positive relationships.
- Collaborate with the business management to provide opportunities, provide sales leads to appropriate colleagues to progress and support with business development activities.
- Provide timely client feedback and insights to appropriate internal recipients initiating and leading client improvement projects as required.
- Maintain professional competence as appropriate to your role including keeping abreast of technical and other developments in own area of expertise, participate fully in organised training events or meetings, maintaining personal CPD records, updating LRQA CV, maintaining professional registrations and producing records of competence as required.
- Participate in projects and additional ad hoc tasks as directed in a prompt and efficient manner such as assessor development, product development, training material development or projects. Where directed, support the delivery of commercial training services.
- Support the deployment of new assessors by Supervising Assessors Under Training. Provide coaching to new assessors or team members, recommending authorisation and further development activities as appropriate. Mentor less experienced Lead Assessors to assist in the development of their professional skills.
Senior Auditor - Birmingham, United Kingdom - LRQA
Description
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.
While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
LRQA currently operates across countries, has more than , colleagues, generates £m in revenue, and supports more than , clients across a diverse range of sectors and markets.
About the Aerospace ASxx series of standards:
Quality Management Systems - Requirements for Aviation, Space, and Defense Organizations ASD.
This standard includes ISO : quality management system requirements and specifies additional aviation, space, and defense industry requirements, definitions, and notes.
Required registration in the IAQG Oasis database.
To undertake business assurance assessments and recommend certification, deferral, suspension or withdrawal of certification, validation or verification against the appropriate standards, timescales and procedures.
Lead large assessment teams or act as Coordinating Assessor for Key Accounts effectively ensuring that the assessment requirements are completed within the agreed timescales, co-ordinating team findings to reach conclusions and timely production of the visit report or summary report.
Produce high quality assessment reports or others such as summary reports, reflecting business assurance principles in compliance with timescales, accreditation requirements and internal procedures.
LRQA Benefits:
LRQA offers full-time employees benefits such as: Maternity leave, private healthcare, company pension, days annual leave, plus wellbeing day.