Jobs

    Customer Services Coordinator - Great Malvern, United Kingdom - Redwood Search

    Redwood Search
    Redwood Search Great Malvern, United Kingdom

    Found in: Click to Hired UK C2 - 4 days ago

    Default job background
    Permanent, Full time
    Description
    Customer Services Co-Ordinator

    Malvern

    £25k

    Monday to Friday 830am – 5pm

    25 days holiday plus Bank Holidays

    The Role

    To handle all aspects of customer service and outbound logistics including sales order processing and stock management.


    • Receiving and processing customer orders
    • Working with Finance/Account Manager on any credit issues
    • Liaising with hauliers and customers on a daily basis
    • Providing and maintaining a high-level service to our customers
    • Ensuring smooth order execution;
    • Trouble shooting
    • Order completion and invoice raising
    • Working closely with stores maintaining control of stock levels
    • Completing weekly stock reconciliations and resolving all discrepancies in a timely manner.

    The Candidate:
    Previous experience in a customer service focused role would be beneficial, along with the following qualities:


    • Excellent organisational skills
    • Ability to work to deadlines efficiently and accurately
    • Experience working in a fast paced, high-pressured environment
    • Decision maker who can follow things through
    • Excellent communication skills both written and verbal to deal with personnel at all levels
    • Ability to prioritise and re-prioritise time and workload
    • Computer literate
    • Knowledge/experience of Supply Chain and Logistics would be desirable but not essential
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