Customer Service Advisor - North Tyneside, Tyne and Wear, United Kingdom - Excelerate

Description

Role - Customer Service Advisor - Newcastle
Role Type - Initial 6 month contract, followed by permanent employment. (To start asap)
Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily)
Salary/Pay - £12-14 per hour (subject to experience)
Shift work, rota will be given 6-8 weeks in advance. Hours will vary as per rota 8am
Some weekend work rota'd in, every few weekends.
The Cobalt Business Park site is easily accessible with bus and train links.

Our client partner with a Major UK High Street Bank as well as a Multinational Financial Cooperation where they manage their personal lending business.

You will be providing support to customers, largely from inbound calls & enquiries.
Customer Service Experience

• Any experience within the financial/banking sector is well received but not essential
• Experience resolving customer complaints would be beneficial
• Data entry

Sociable, helpful and eager to provide excellent customer service to customers with a friendly & professional approach
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