Client Experience Advisor - Coventry, United Kingdom - Sarah Harvey

Description

6 Months Fixed Term Contract, hybrid working after the initial 6 week training and induction programme. £17.79 per hour PAYE and £23.40 Umbrella.

A leading player in the automotive is seeking to appoint a team of experienced customer service advisors to work on a 6 month project as Client Experience Advisors.

When working in the office, the normal working days are Tuesdays and Wednesdays. The roles are working in a call centre environment and call centre experience is preferred, not essential.
The role involves making outbound calls to existing customers to inform them of upcoming planned maintenance to their vehicles. The role also involves dealing with UK dealerships.

Strong communication skills are essential, as is strong stakeholder management skills and the ability to make quick and accurate decisions in a fast paced environment.

Please apply in the first instance and any questions please contact Catherine at Sarah Harvey Recruitment