IT Support Assistant - Longforgan, United Kingdom - TSG UK Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Join Our IT Team


Are you ready to embark on an exciting journey with a forward-thinking company that values innovation, collaboration, and personal growth? We are now seeking to hire a dedicated and motivated individual to join our IT team.


About the role:

As an integral part of our IT team, you will be responsible for maintaining our company's IT hardware, providing Level 1 support for hardware and software issues, and collaborating with the wider IT team on networking activities and minor developments.


Key Responsibilities:


  • Swift and accurate provision of equipment for new starters.
  • Level 1 support for hardware and software issues on company tools.
  • Remote support for field employees using Android tablets.
  • Building knowledge of internal networks.
  • User support for VoIP phone systems.
  • Liaising with thirdparty IT service and hardware providers.
  • Project work as required.
  • Upholding the integrity of our internal IT ticketing system.
  • Occasional travel between UK offices may be required.

Skills & Abilities Required (Essential):


  • Attention to detail.
  • Hardware and electronics knowledge.
  • Router and networking exposure.
  • Understanding of relational databases.
  • Competency with Microsoft tools.
  • Team player with excellent communication skills.
  • Eagerness to learn and adapt.
  • Basic knowledge of TCP/IP.

Skills & Abilities Required (Desirable):


  • Experience managing Androidbased devices.
  • Proficiency in SQL.
  • Familiarity with JavaScript.
  • Advanced Excel skills.
  • Knowledge of Active Directory.

Min Education Requirement:


  • Higher education qualification in IT.


If you are someone who thrives in a fast paced environment, has a passion for IT, and is ready to take on new challenges, we encourage you to apply Join us to help shape the future of our IT landscape.


Diversity, Equity and Inclusion, our commitment:

  • TSG is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership._
  • We recognise the value that a diverse and inclusive workforce brings to our business and customers, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG._

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