Practice Manager - Elstree, United Kingdom - Recruit a mum

Recruit a mum

Verified Company

Elstree, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hours:
Monday to Thursday (4 days)

Salary:
£45K pro rata

Our client is a group of private, Chartered Clinical Psychologists based in North-West London, dedicated to offering a professional yet personalised psychological therapy service, based on principles of high standards and strict confidentiality.

Main purpose

The key purpose of the role will be to oversee all administrative and business functions of the practice.

What you will be doing

Recruiting, training and supervising all administrative employees including rota and annual leave management, performance review process, benefits management
Frontline HR process, working closely with external HR Consultant to manage all aspects of employee lifecycle
Manage payroll, payments and timesheets
Responsibility for compliance across the Practice with all insurance policies, ICO documents

validation

Onboarding new associates and providing support on practice procedures
Keeping up to date with practice quality standards and GDPR regulations, managing for the

practice

Submit finances yearly to accountants
Maintaining all internal records and IT systems and addressing any complaints
Ensure an effective excellent service is offered to patients
Liaising with GP practises and other professionals in a highlycompetent, mature and

professional manner

Deal with all nonpayment and payment issues with patients or insurance companies, and

seeking debt recovery where necessary

Calendar and wait list management
Overseeing daily operations including office management (fire testing, liaising with

cleaners), monitoring inventory, daily office issues of anything that requires fixing or

repairing and sourcing the relevant people to come and do this

Arranging the team meeting on a regular basis, creating the agenda, leading the meeting,

and ensuring minutes are taken

Arranging payment for all office workers such cleaners, office management company,

electrical testing etc

Organise the Christmas party and any other socials

The skills and experience you will need

Outstanding organisational skills, including the ability to prioritise important deadlines while reacting quickly to business needs
Being able to manage and deal with patients in a considerate and kind but clear manner
Excellent written and verbal communication
Experience in patientfacing / highend customer facing roles
Attention to detail when multitasking
Strong leadership and organisation skills
Demonstratable people management skills
A keenness to work independently but as part of a wider team