Apprentice Retail Parts Advisor - Leicester, United Kingdom - Mercedes-Benz Apprentice Programme
6 days ago
Description
Retail (Parts) Advisor Apprentice
The role of a Retail (Parts) Advisor Apprentice is diverse. You'll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers.
You'll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.
The role of a Retail (Parts) Advisor Apprentice
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock Control/ Management
- Processing Warranty Claims and Payments
- Identifying Parts
- Business development/ Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organising and arranging deliveries
Desired Skills and Personal Qualities
- Customer service skills
- Sales Skills
- Organisational skills
- ICT Skills
- Complaint resolution skills
- Problem solving abilities
- Ability to work independently and as part of a team
- Flexibility
- An interest in motor vehicles
Entry Requirements
- Age 16+
- GCSE grades or equivalent A
- C) in:
- Mathematics
- English Language
Important information
We will support you in gaining Functional Skills in Mathematics and English should you require them.
Future Career Opportunities
Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
- Parts Process Specialist
- Parts Supervisor
- Parts Manager
- After Sales Manager
- May lead to Sales Executive
Job Types:
Full-time, Permanent, Apprenticeship
Salary:
From £5.28 per hour
Benefits:
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
Application question(s):
- Why have you applied for this role specifically?
- Tell us about your main strengths and skills.
- Can you provide an example of an occasion where you have had to use problemsolving skills?
- What are your hobbies and interests?
- Do you live within 15 miles of the dealership?
Education:
- GCSE or equivalent (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Expected start date: 05/09/2023
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