Apprentice Customer Service Representative - St Helens, United Kingdom - St Helen Chamber

St Helen Chamber
St Helen Chamber
Verified Company
St Helens, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

BRIEF EMPLOYER DESCRIPTION
Invictus Energy Group Ltd are a heating and insulation company who specialise in boiler installations via an Eco scheme.


MAIN DUTIES & RESPONSIBILITIES

  • The role will involve dealing with new and existing customers by phone
  • Booking in surveys, installs, fixes and electricians
  • Liaising with lead generators and customers
  • Pricing up installs from information supplied from surveyors (full training given)
  • Liaising with landlords for maintenance, servicing and fixes
  • Planning days for installers and surveyors

REQUIRED SKILLS, QUALIFICATIONS & PERSONAL QUALIFICATIONS

Required Skills:


  • Good telephone manner
  • Computer literate
  • Good communication skills

Required Personal Qualities

  • Team player
  • Willing to learn and use initiative
  • Need to be punctual and reliable
  • Professional
  • Confident

Further Required Skills

  • Good organisational skills are also required

Tagged as:
St Helens Chamber
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