Customer Services Administrator - Melmerby, United Kingdom - AB Agri Limited

AB Agri Limited
AB Agri Limited
Verified Company
Melmerby, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The Role & Key Responsibilities

Job Title:
Customer Services Administrator


Location:
Melmerby, North Yorkshire - Onsite role

  • Proactively managing and processing all UK sales orders, anticipating and resolving potential issues in a timely manner to ensure an effective service is provided to the customer
  • Building strong relationships with our customers, you will be the first point of contact for all customer queries, orders and change requests, ensuring they are resolved in a timely manner
  • Working with our internal production teams to ensure they can deliver to our customers effectively
  • Accurately maintaining the AB Neo AX database and ensure customer records are updated
  • Working alongside our sister and parent companies, building good working relationships to enable the smooth transfer of sales transactions
  • Manage, maintain, upload and store medicated prescriptions in line with business protocols
  • Provide routine and adhoc reports as required (E.g. sales reports, medication hub reports)

What we're looking for:

  • Previous experience of customer service with good administration skills
  • Excellent communication and organisational skills
  • Computer literate with previous experience working with an ERP system (experience using Microsoft AX would be beneficial but not essential)
If this sounds like your ideal next role, please don't hesitate to apply
About The Company

Rewarding your passion
When you join us, you'll do meaningful work and be rewarded fairly for it.

From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits - these are just some of the ways we reward you -from day one.

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