Traffic Desk Administrator - Barrow-Upon-Humber, United Kingdom - New Holland Dock Wharfingers Limited

Description

New Holland Dock Wharfingers Limited, part of the Howarth Timber Group, is a progressive and expanding company within a busy port and shipping-related environment situated on the South bank of the Humber estuary.

This role focuses on providing a first-class service for our customers but is not limited to, the Clerical and administration duties of freight goods on/off vessels, lorries and to/from storage areas, other operations such as timber treatment, de-stuffing of containers, unloading of engineered timber goods from road vehicles and yard/warehouse operations etc.

• Coordinate the allocation of loads to dispatch team
• Reconcile drivers notes for onward processing
• Keeping wellorganised files and records of business activity
• Researching company data and archived reports.
• Keeping computer databases up to date
• Answering phones, taking messages and connecting calls to other departments
• Following up on business communications, billing and ordering.
• Communicating with materials suppliers and vendors
• Using spreadsheets to collate data
• Learning about the companies mission and available products/services
• Building relationships with clients
• Assisting with minor technical support
• Participating in office meetings and taking meeting minutes
• Giving Feedback on office efficiency and suggesting possible improvements
• Being ready for any other administrative tasks that are required.
• To maintain stock information accurately when carrying out operations using written and verbal methods for recording stock movements.
• To maintain good communications between other Terminal staff at all times, ensuring issues can be dealt with promptly.
• Must comply with all site safety procedures and requirements at all times.
• Maintain a healthy and safe working environment, observing good housekeeping and work in accordance with the Company's H&S policies at all times.
• Liaise with the appropriate Supervisor to ensure the delivery of all tasks are carried safely and react to operational instructions as may be required to expedite any changes during the working shift.
• Responsible for maintaining a flexible approach to working hours, be prepared to work various work patterns including extended work hours paid/unpaid and weekend work to meet the needs of the business.

The above list of duties is not exhaustive and you may be required to undertake any other duties as and when required by Management.

• Demonstrate excellent communication skills and ability to work as part of a team or able to work independently.
• Must be flexible towards working hours.
• Ability to adhere to strict customer and manufacturer requirements on both quality and safety.
• Must have a thorough understanding of Health and Safety in the workplace.
• Full UK driving licence or working towards gaining a licence would be a distinct advantage.

• A confident, enthusiastic, approachable and motivated person.
• Energetic and flexible team member with a proactive and 'can do' attitude.
• Sense of responsibility.
• Ability to build good working relationships.
• Adaptable and have the willingness to learn.

New Holland Dock Wharfingers is a family-owned company valuing all colleagues, with a desire to provide colleague benefits that are truly valuable.

• 31 days' holiday, inclusive of Statutory Bank Holidays
• Option to buy up to an additional 5 days' annual leave per annum or sell up to 3 days' annual leave per annum
• Length of service awards
• Cycle to work scheme
• Contributory pension scheme
• Company sick pay
• Enhanced maternity and paternity pay
• Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line)
• Excellent training and development and scope for career progression

• Additional leave
• Company pension
• Cycle to work scheme
• Free flu jabs
• Free parking
• Onsite parking

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

• Traffic Desk / administration: 1 year (required)

• Driving Licence (required)