Customer Services - Truro, United Kingdom - Triumph Consultants Ltd

Triumph Consultants Ltd
Triumph Consultants Ltd
Verified Company
Truro, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

What's involved with this role:


Temporary Customer Services & Admin Assistant

Reference no:
Cornwall

Pay Rate:
£10.51 per hour PAYE

37 Monday - Friday, normal working hours

This opening assignment is for 4 months

City:
TRURO

Basic DBS disclosure required
To provide an efficient and streamlined service to customers and be the first point of contact for all service enquiries


Key Responsibilities:


  • To provide this service via telephony from the Contact Centre.
  • To respond to face to face, telephone and electronically delivered queries to the Customer Services section, establishing which service is required and ensuring that customer issues are resolved

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.


Knowledge:

  • Understanding of council tax (processes and legislation)

Experience:


  • Experience of software packages particularly Microsoft Office
  • Experience of providing administrative support within a busy office.
  • Experience of working in a customer focused environment

Skills & Abilities:

  • Good verbal and written skills
  • Ability to work and act independently
  • Self Motivated and capable of working on own initiative or within a team Environment

Job Ref:
Cornwall

Anticipated Length of Assignment:

Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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