Event Operations Manager - London, United Kingdom - Media Search Inc.

Description

Job Description

Event Ops Manager - Webinars

Online Publisher – Life Science Publisher

Up to £32, days holiday + on the job training

London x 2 office (rest from home)

My client is a specialist online bioscience publisher based in London, focussing on the cutting edge of biomedical R&D, including cell and gene therapy, immuno-oncology and vaccines, and are passionate about delivering high value content in innovative digital formats to the global technology space. Through the next phase of expansion, a role has arisen for an Event Operations Manager.

The role

Ideally 12-18 month's experience to join the team full-time is required. Given the dynamic, fast-paced nature of the business, the role offers almost limitless opportunities for progression. It's a hybrid role with 2 days per week spent with the team in central London (London Bridge), and the rest at home.

The role will initially include:

• Acting as the internal contact point for all team members to direct information and requests for a specified list of client accounts
• Using our project management system to efficiently manage account and webinar operations
• Operational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations etc., on-the-day speaker support, post-webinar reporting)
• Preparation of all webinar reporting, including registration/attendance lists and stats
• Responsibility for all management of specified list of clients (obtaining materials such as adverts, logos etc., answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content)
• Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processes

We are looking for someone who:

Has a minimum of 12 months years working in a B2B environment in an account exec or operations role

Can show evidence of exceptional attention to detail and customer focus

Has experience of a busy, face-paced and varied role, showing excellent time management and multi-tasking skills

Can quickly build a strong working knowledge of our website and webinar platforms (amongst others) in order to deliver excellent service to our clients and identify new ways to deliver our services.

Please send CV's to