Warranty Administrator - Southampton, United Kingdom - Marshall Motor Group

Marshall Motor Group

Verified Company

Southampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Warranty Administrator:

Job description

We are currently seeking a Warranty Administrator to join the Aftersales team in our Mercedes-Benz of Southampton dealership to oversee processes related to warranty work.

This role works closely with the workshop and service advisor teams and is crucial to ensuring the correct steps are followed to complete warranty work correctly.

This role reports to the Aftersales Manager and is offered on a full-time, permanent basis. You will be joining an extremely supportive and friendly team at Southampton.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed

These include:

25 days annual leave (not including Bank Holidays) increasing with length of service
Colleague referral fee up to £2,000
Discounted Car Purchase Scheme & Colleague Car Benefit Offers
Discounted Service / Parts / Bodyshop services
Training and Continual Self-Development
Free Eye Care Vouchers
Cycle To Work Scheme
Pension Scheme
Employee wellbeing services
Free life assurance equivalent to twice your salary
Loyalty, Above & Beyond and Long Service Awards
Discounted Shopping Portal

What will I do on a daily basis?

Ensure the accurate and timely completion of all Warranty and department administration
Achieve all allocated objectives for the department and operate within the law at all times
Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales.
Greet customers and visitors prompt, courteously, and professionally
Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to

Do I need experience?

Previous experience within an Administration role is preferred, ideally with experience of invoicing manufacturer's warranty and we would like to see demonstrable examples of you being process driven and self-managing your time and workload.

We would also consider someone from a Service Advisory background. Knowledge or previous experience of the Kerridge system would be beneficial but not essential.

Why Marshall Motor Group?

We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.

We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.