Crisis Line Practitioner - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
The Acute Referral Centre (ARC) operates 24 hours a day, 7 days a week. It is the Trusts central point of contact for crisis referrals. All referrals are triaged in the ARC to ensure robust gatekeeping.

This in addition to key functions being undertaken within the centre including the overall management of patient flow to acute beds, links with the Central Place of Safety (PoS) and an imbedded 24 hour Crisis Line.


The role combines the work of a Band 5 Crisis Line Practitioner with the provision of low intensity crisis-specific psychological interventions.

The post holder will work alongside a senior Crisis Line practitioner, Crisis Assessment Team Practitioner (CAT) and the Clinical Service Lead (SCL).

This post is attractive for a psychology graduate aiming for an applied psychology career.

The post holder will provide a telephone based crisis and support service to all who call the crisis line whether they be an existing service user, someone who has not previously used services or the carer of someone who has mental health problems.

This includes providing advice to the Police, LAS and other professionals.

They will ensure that all relevant documentations are completed and data relating to all calls received are recorded and collated.


The post will involve liaison with both internal and external stakeholders including wards, community teams, social care, GP's, NHS 111, NHS 999 and the Police.

An emphasis is therefore placed on the potholders ability to communicate in a professional manner at all times.


The post holder is expected to make a valuable contribution to the 24 hour service and is required to work all shifts within the pattern consisting of 08:00 - 16:00, 14:00 - 22:00 and 21:4- 08:15.


The Crisis Line works closely with the borough based Home Treatment teams, Assessment Liaison services, Community Treatment teams, acute trusts, A&E's, GP's, NHS 111 and the Police.

The centre provides telephone advice and support for people in crisis whilst co-ordinating admissions and supporting discharges from hospital.

Maudsley Hospital(headquarters)


Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.


This is an exciting opportunity for a psychology graduate, with strong clinical skills and experience to develop their psychological competence in working with varied and complex mental health presentations in a multi-disciplinary team.


The role combines the work of a Band 5 Crisis Line Practitioner with the provision of low intensity crisis-specific psychological interventions.

The post holder will work alongside a senior Crisis Line practitioner, Crisis Assessment Team Practitioner (CAT) and the Clinical Service Lead (SCL).

This post is attractive for a psychology graduate aiming for an applied psychology career.

The post holder will provide a telephone based crisis and support service to all who call the crisis line whether they be an existing service user, someone who has not previously used services or the carer of someone who has mental health problems.

This includes providing advice to the Police, LAS and other professionals.

They will ensure that all relevant documentations are completed and data relating to all calls received are recorded and collated.


The post will involve liaison with both internal and external stakeholders including wards, community teams, social care, GP's, NHS 111, NHS 999 and the Police.

An emphasis is therefore placed on the potholders ability to communicate in a professional manner at all times.
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