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Mexborough

    Admin Assistant OMFS - Mexborough, United Kingdom - Doncaster & Bassetlaw Teaching Hospitals NHS FT

    Doncaster & Bassetlaw Teaching Hospitals NHS FT
    Doncaster & Bassetlaw Teaching Hospitals NHS FT Mexborough, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    The Division Surgery and Cancer would like to invite applications for the B2 Clinical Admin Assistant post based at Mexborough Montagu Hospital.

    This exciting opportunity is a permanent, part time 30 hours per week position, supporting the Division of Surgery and Cancer with the management of B2 duties including typing.

    The post holder will work flexibly across the Division to provide B2 support, including processing of referrals and undertaking a range of general admin tasks as and when required.

    Previous experience of working in a clerical administrative role is essential, although full training on systems and processes will be provided. You will be required to display tact and diplomacy where appropriate and demonstrate a flexible approach to working within a Team environment and have well developed communication skills when dealing with staff, patients, colleagues and the general public.

    Main duties of the job

    Printing and registering referrals, transportation of notes, booking appointments, typing. Photocopying, general office duties.Provide an outpatient booking service for patients, using agreed processes to ensure effective use of clinic capacity in accordance with national/local/clinically instructed waiting timesProactively monitor clinics to ensure patients are appointed in line with clinical instruction/national/local waiting times, escalating where capacity does not early opportunity to escalate capacity issues in accordance with SOPProvide a professional, sensitive and courteous telephone service for appointment and pathway enquiries, acting in line with policy and associated SOPsTo schedule appointments in line with clinical instructions and SOPs, liaising with other members of clinical administration teams and the booking team where appropriate.Arrange interpreters for outpatient appointments where appropriate.Process all referrals received in accordance with Trust referral management guidelines/SOP

    About us

    Doncaster & Bassetlaw NHS FT is one of Yorkshire's Leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas. Our services are based over three main hospital sites employing over 6,000 colleagues.

    It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, so whether you spend just one year or fifty with us, it's our pledge to help you Develop , Belong and Thrive , Here .

    As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

    As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

    We offer a range of benefits including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).o Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

    Job description

    Job responsibilities

    Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

    Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

    Person Specification

    Previous experience / Qualifications

    Essential

  • Previous experience working in a clerical/administrative role
  • Demonstrable working knowledge of Microsoft packages including Word, Excel
  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience
  • OCR/RSA/NVQ Level II or completion of a Business and Administrative Level II Apprenticeship or demonstrable equivalent qualification or relevant experience in keyboard skills and typing
  • Desirable

  • Previous hospital or NHS experience working in a clerical/administrative role
  • Knowledge and understanding of RTT National and local waiting time rules
  • Interpersonal Skills

    Essential

  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Flexible and adaptable, able to take direction and instruction from others
  • Team Player with a professional approach to work and colleagues; able to develop good working relationships
  • Desirable

  • Evidence of liaising with more than one discipline
  • Experience of customer care
  • Organisational Skills

    Essential

  • A methodical and organised approach to work
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Ability to prioritise and manage own workload for best effect and work without direct supervision